Feedback

Your feedback is important to us. Please fill in the form and send it back to us.

To enable us to respond promptly to your queries, please indicate the subject of your feedback.

If you have encountered difficulties when using the ez-link card, please provide us with your Card ID, Date, Time and Brief Description of the incident.

Sale / Revaluation / Replacement / Refund of ez-link card on public transport / General Ticket Machine and claims
TransitLink
Use of ez-link card on SBSTransit Buses and Trains
SBS Transit
Use of ez-link card on SMRT Trains & Buses
SMRT
Use of ez-link card at retail or loyalty programme
QB
Use of ez-link card for Access Control or Attendance Tracking
Chowiz
Advertising and sales of Customised ez-link cards
EZ-Link
EZ-Online Facility
EZ-Link
Auto Credit Card Top up Facility
EZ-Link
General Feedback
EZ-Link
Name:*
Age:
E-mail:*
Telephone:*
Subject:*
Message /Feedback/Query :*
 


Remarks: Fields marked with * are mandatory.

General Enquiry

For queries on the Auto Credit Card Top-up facility and EZ-Online, please call 6496 - 8300.
Operating Hours: 0800 - 1800 daily except public holidays
.For all transit-related queries, including bank GIRO and concession cards, please call TransitLink hotline at 1800-CALL ONE (1800-2255-663)
Operating Hours: 0800 to 1800 daily except public holidays
For queries related to purchases at retail shops, restaurants, etc. Please call QB at 6238 - 6317.
Operating Hours: 0800 - 1800 daily except public holidays.